PRIVACY POLICY
1. Data Security:
1.1 Definition of personal data under the Data Protection Act 1998 (DPA): data which relate to a living individual who can be identified: (a) from those data; or (b) from those data and other information which is in the possession of, or is likely to come into the possession of, the data controller; and includes any expression of opinion about the individual and any indication of the intentions of the data controller or any other person in respect of the individual.
1.2 Unknown restricts access to confidential and sensitive data to protect it from being lost or compromised in order to avoid adversely impacting our customers and suffering damage to our reputation.
1.3 Data Security Policy (“DSP”) applies to all customer data, personal data, or other company data defined as sensitive by Unknown. Therefore, it applies to every server, database and system that holds and/or processes such data, including any device that is regularly used for email, web access or any other work-related device. In addition to any third party who interacts and/or is a contractor with Unknown
2- SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
3. Data Privacy Policy
You have the right to object at any time to our processing of data about you for the purpose of sending you promotions and special offers, including where we create profiles for such purposes, and we shall stop processing the data for that purpose. Please be aware that you will continue to receive emails regarding orders placed on our website as well as modifications to our Terms & Conditions and Privacy Policy.
1.1 Definition of personal data under the Data Protection Act 1998 (DPA): data which relate to a living individual who can be identified: (a) from those data; or (b) from those data and other information which is in the possession of, or is likely to come into the possession of, the data controller; and includes any expression of opinion about the individual and any indication of the intentions of the data controller or any other person in respect of the individual.
1.2 Unknown restricts access to confidential and sensitive data to protect it from being lost or compromised in order to avoid adversely impacting our customers and suffering damage to our reputation.
1.3 Data Security Policy (“DSP”) applies to all customer data, personal data, or other company data defined as sensitive by Unknown. Therefore, it applies to every server, database and system that holds and/or processes such data, including any device that is regularly used for email, web access or any other work-related device. In addition to any third party who interacts and/or is a contractor with Unknown
2- SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
3. Data Privacy Policy
You have the right to object at any time to our processing of data about you for the purpose of sending you promotions and special offers, including where we create profiles for such purposes, and we shall stop processing the data for that purpose. Please be aware that you will continue to receive emails regarding orders placed on our website as well as modifications to our Terms & Conditions and Privacy Policy.
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What sizes do you offer?
We offer a range of sizes to cater to various body types. Our size chart is available on each product page for your reference
How long does shipping take?
Shipping takes 2-4 working days
Do you allow refunds?
No, there are no refunds, but we allow exchanges
Do you allow exchanges?
Yes, please check our exchange policy page here on the website
How can I contact customer support?
Our customer support team is here to assist you. You can reach us through our contact form on this website
Can I open the package or try it on before giving the courier his fees?
No, couriers are not allowed to wait for try ons or return with opened packages.
How can I stay updated on new arrivals and promotions?
To stay informed about our latest arrivals, promotions, and exclusive offers, you can subscribe to our newsletter or follow us on social media platforms